One thing I’ve realized being in the computer biz is that when people encounter a problem on their PC they are programmed to panic first and then call IT Support second but a lot of times the problem can be sorted out in a few seconds by simply taking a breathe and actually reading what’s on the screen.

That’s all, no Voodoo, no crystal ball gazing, no sacrificing helpless animals in the dead of night….just read what’s on the screen. Even if you can’t fix the problem yourself you’ll at least be able to give your computer guy some valuable information that will help him fix it a lot quicker.